What services does Contract Source offer?

We offer a wide range of both interior and exterior commercial furnishings from from over 150 manufacturers. In addition, we offer interior design, project management, space planning, material selection, signage, reupholstery, and wall systems.

Who is on the CSi team?

The Contract Source team is a group of interior designers, sales coordinators, and accounting and marketing professionals. Meet our team here!

How does the furniture procurement process work?

First, you’ll meet with a Contract Source interior designer to discuss your ideas, colors, and finishes.  She’ll create a visual board customized to fit your unique space. Upon your approval, we’ll finalize the furniture purchases and coordinate the delivery and installation. Finally, we’ll walk through the space with you to make sure you’re completely satisfied with the final results. Our services do not stop here! We’ll assist with any follow up or warranty issues if they arise..

What’s the timeframe from ordering furniture to installation day?

Lead times vary by manufacturer, but approximately 6-8 weeks. Upholstered pieces take longer than unupholstered furniture. Many furniture manufacturers feature quick ship programs. Be sure to tell your designer if you’re pressed for time. Getting started early is always a great idea, and we can plan a timeline for you.

How does ordering on contract work?

First, you’ll meet with a Contract Source team member to discuss the different contracts and which ones you may qualify for. We’ll then contact those manufacturers to confirm that your order will qualify for contract pricing.

How does the ordering process work?

Once we receive a confirmation that our quote is satisfactory and you would like to move forward, we ask for the formal purchase order or signed quote as a form of your commitment. We register your purchase order number in our system and start processing your order. The ordering process consists of:

1. Placing individual requests with different manufacturers

2. Following up on acknowledgments

3. Monitoring ship and delivery dates to our warehouse

4. Coordinating the delivery and installation process

5. Following up after the installation to make sure you’re happy with the final product

What happens on installation day?

Our installation team will arrive on site during the timeframe the sales coordinator sets up with the end user. Our team has all furniture blanket wrapped or boxed. For protection, the team will unbox and assemble the furniture in their truck, and then they will bring all furniture inside to set up per the floor plans provided by the designer.

How are shipping charges calculated?

Shipping charges are determined by the manufacturer’s guidelines. Some manufacturers include shipping fees in their pricing or it can be a separate charge—either a percentage of the total purchase or a flat rate. We include shipping charges in our quotes.